Additional Resources

Compatibility Scan

Check your system to improve your game play
EA Help

Search FAQs or use Contact Us for support
Pogo Forums

Members helping Members.
Downloads Help

Help for Pogo Download Game Center
Pogo News

All of the latest news on Pogo.

Getting Started

Click here to scan your computer for common problems such as outdated software. For additional help and support from our EA Customer Experience staff, visit the Pogo Help Center.

You can also get help from the many experts in the Individual Troubleshooting forum. You can post a personalized topic detailing your problems, and other members can reply with helpful advice and solutions. Note: be sure to read and follow instructions carefully for best results.

Known Issues

8/18/2014
Intermittent System is too Busy Error. Our team is aware that some players may be receiving a “System is too Busy” error message and they are working on a solution. For updates, please visit our forums.
6/20/2014
We are experiencing unexpected delays in addressing customer service tickets. At this time it may take 3-5 days to receive a response. We apologize for the inconvenience and encourage you to check out Answer HQ in the meantime.
2/13/2014
Download Games Manager & IE 11: Our team is aware of an issue using the Download Games Manager in IE 11 and is working on a fix. Please visit our forums for a work around to allow you to continue to access your games.
1/16/2014
Play Again button not starting new game on Java 7u45: Our team is aware of an issue that when you click Play Again when using Java 7u45 that the game will not start a new game. Please check our forums for steps on how to update your Java.

Please check our Forums for other known issues.