Pogo’s top Frequently Asked Questions are below.
For additional help and support from our EA Staff, CE (Customer Experience), visit the EA Help Center.
If you would like to get some individualized help from our many experts in our forums and you don’t mind taking the time to read and FOLLOW THE SPECIFIC INSTRUCTIONS, please check out our Individual Troubleshooting area. Each person creates their own personal topic where several members from the community will try to help resolve your issue.
Current Issues : Please check our forums.
- How to buy and gift a Club Pogo subscription from the Origin store?
- Forgot My Pogo or Club Pogo Screen Name or Password
Billing & Account
- Where can I get help with my Pogo billing and payment questions?
- How do I redeem my Pogo Coupon or Membership Time Code?
General Site Questions
- Help! My game won’t load
- Java help and information
- Flash games help and information
- Clearing your browser’s cache
- How to adjust your screen resolution/screen size
- Enable Java for Lion (OS X10.7) and Mountain Lion (OS X10.8)
- Trouble accessing Pogo games on AOL