Additional Resources

Compatibility Scan

Check your system to improve your game play
EA Help

Search FAQs or use Contact Us for support
Pogo Forums

Members helping Members.
Downloads Help

Help for Pogo Download Game Center
Pogo News

All of the latest news on Pogo.

Getting Started

Click here to scan your computer for common problems such as outdated software. For additional help and support from our EA Customer Experience staff, visit the Pogo Help Center.

You can also get help from the many experts in the Individual Troubleshooting forum. You can post a personalized topic detailing your problems, and other members can reply with helpful advice and solutions. Note: be sure to read and follow instructions carefully for best results.

Known Issues

4/30/2015
We are experiencing longer than expected replies to Email Support channel. Please try our chat and callback features in the meantime.
4/15/2015
Google Chrome browser version 42.xx and above will no longer directly support the Java platform. We highly recommend using another browser such as Internet Explorer 11 or the latest Firefox. Read More.
4/02/2015
Swashbucks challenges are not gaining progress at this time. Our team is investigating.
3/10/2015
If you believe you completed the Weekly Challenge but your status says otherwise, your badge may already be awarded. To find your badge in your Weekly Badge Album, go to the current weekly album and click “Go to Last Page.” For more information, go here.
2/13/2014
Download Games Manager & IE 11: Our team is aware of an issue using the Download Games Manager in IE 11 and is working on a fix. Please visit our forums for a work around to allow you to continue to access your games.

Please check our Forums for other known issues.