You can also get help from the many experts in the Individual Troubleshooting forum. You can post a personalized topic detailing your problems, and other members can reply with helpful advice and solutions. Note: be sure to read and follow instructions carefully for best results.
Some games may be experiencing issues displaying Token counts or game Ranks and progress. In some cases the games may not be operating correctly. Our engineers are aware of these issues and expect to have them solved soon. Please do not reset your ranks or progress.
We are experiencing unexpected delays in addressing customer service tickets submitted via email. At this time it may take 3-5 days to receive a response. We recommend you choose other support channels that are displayed on the Contact Us page. You can also find answers to many questions on Answers HQ.
Download Games Manager & IE 11: Our team is aware of an issue using the Download Games Manager in IE 11 and is working on a fix. Please visit our forums for a work around to allow you to continue to access your games.
Please check our Forums for other known issues.
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